1. Eligibility

• Returns accepted within 7 days of delivery.

• Items must be unused, in original packaging, with receipt/invoice.

2. Non-Returnable Items

• Customized, opened, or used items are not eligible for return/refund.

• Perishable goods are not eligible.

3. Refund Process

• Refunds will be processed within 5–7 business days once the return is approved and received.

• Refunds will be made via the original payment method.

4. Return Shipping

• You are responsible for the return shipping costs unless the item is damaged/defective.

5. Damaged or Wrong Products

• If you receive a wrong or damaged item, contact us within 48 hours of delivery at wholesale@banswarasyntex.com or call +91 7574816150.